Privacy Policy
1. Access Data and Hosting
Hosting
2. Data Processing for Contract Fulfillment and Contacting Us
2.1 Data Processing for Contract Fulfillment
2.2 Customer Account
2.3 Contacting Us
3. Data Processing for Shipping Purposes
Data Transfer to Shipping Service Providers for Shipping Notification
4. Data Processing for Payment Processing
4.1 Data Processing for Transaction Processing
4.2 Data Processing for Fraud Prevention and Optimization of Our Payment
Processes
4.3 Installment Payment Option
5. Email Advertising
5.1 Email Newsletter with Registration, Newsletter Tracking with Separate
Consent
5.2 Newsletter Distribution
5.3 Sending Review Requests via Email
6. Cookies and Other Technologies
General Information
7. Use of Cookies and Other Technologies
Use of Google Services
8. Integration of the Trusted Shops Trustbadge/Other Widgets
8.1 Data Processing When Integrating the Trustbadge/Other Widgets
8.2 Data Processing According to Order Completion
9. Social Media
Our online presence on Facebook (by Meta), Instagram (by Meta), and YouTube
10. Contact Options and Your Rights
10.1 Your Rights
10.2 Contact Options
The data controller is:
Musikhaus Hermann OHG
Gymnasiumstrasse 2
88400 Biberach
Email: info@musikhaus-hermann.de
Phone: +49 7351-9789
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access Data and Hosting
You can visit our website without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves to protect our overriding legitimate interests in the accurate presentation of our services, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to our website.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: United Kingdom, Canada, USA.
A decision by the European Commission regarding an adequate level of data protection for the USA exists as a basis for transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers will continue to be based on the following: Standard Contractual Clauses of the European Commission.
Our service providers are located in and/or use servers in the following countries: Australia.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.
2. Data Processing for Contract Fulfillment and Contact
2.1 Data Processing for Contract Fulfillment
For the purpose of contract fulfillment (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Required fields are marked as such, as we absolutely need this data for contract fulfillment and cannot ship the order without it. The specific data collected is evident from the respective input forms.
Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping purposes, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted from further processing and deleted after the expiry of the statutory retention periods under tax and commercial law in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this privacy policy.
Inventory Management System
We use inventory management systems from external service providers for order and contract processing. Our service providers process data on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
2.2 Customer Account
If you have given your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact address provided in this privacy policy or by using the designated function in your customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.
2.3 Contacting Us
As part of customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR if you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
3. Data Processing for Order Fulfillment
For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle the shipping for us (drop shipping). These are considered shipping service providers within the meaning of this privacy policy.
Data Transfer to Shipping Service Providers for the Purpose of Delivery Notification
If you have given us your express consent during or after your order, we will, based on this consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, forward your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can withdraw your consent at any time by contacting us using the contact details provided in this privacy policy or directly with the shipping provider at the contact address listed below. After you withdraw your consent, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
4. Data Processing for Payment Processing
When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, and payment service providers.
4.1 Data Processing for Transaction Processing
Depending on the payment method you select, we will forward the data necessary for processing the payment transaction to our technical service providers, the commissioned credit institutions, or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR. In some cases, payment service providers collect the data required for processing the payment themselves, for example, on their own website or via technical integration in the ordering process. The data privacy policy of the respective payment service provider applies in this respect.
Depending on the payment method selected, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection. Where data is transferred to third countries outside the EU/EEA for which the European Commission has not issued an adequacy decision, the cooperation is based on standard data protection clauses issued by the European Commission.
If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact us using the contact details provided in this data privacy statement.
Depending on the payment method selected, data may be transferred to third countries outside the EU/EEA for which the European Commission has not issued an adequate level of data protection.
4.2 Data Processing for Fraud Prevention and Optimization of Our Payment Processes
Where necessary, we may provide the aforementioned service providers with additional data, which they will use together with the data required for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests in protecting ourselves against fraud and in efficient payment management, which, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, override any conflicting interests.
4.3 Installment Payment Option
When selecting the installment payment option and granting the necessary data protection consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) will be transmitted, together with data required for processing the transaction (product, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time), to our partner BNP Paribas S.A. German Branch, Schwanthalerstr. 31, 80336 Munich, Germany, for the purpose of processing this payment method.
To verify the customer's identity and/or creditworthiness, our partner conducts inquiries and obtains information from publicly accessible databases and credit agencies. The providers from whom information and, where applicable, creditworthiness information based on mathematical-statistical methods are obtained, as well as further details on the processing of your data after transmission to our partner BNP Paribas S.A., are available upon request. For information regarding the German branch, please refer to its privacy policy, which you can find here: http://www.bnpparibas.de/de/legals/
Our partner, BNP Paribas S.A. German Branch, uses the information obtained about the statistical probability of a payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You have the option of contacting our partner, BNP Paribas S.A. German Branch, to explain your position and contest the decision. The consent to data transfer given during the ordering process can be revoked at any time, even without stating reasons, with effect for the future.
5. Email Advertising
5.1 Email Newsletter with Registration, Newsletter Tracking with Separate Consent
When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact address provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to use your data for other purposes permitted by law, which we will inform you about in this privacy policy.
If you have also given us your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR to analyze our newsletters, we will also analyze your interaction with our newsletter by measuring, storing, and evaluating open and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").
For this analysis, the emails we send contain single-pixel technologies (e.g., web beacons, tracking pixels) stored on our website. For evaluation purposes, we link the following "newsletter data" in particular:
the page from which the newsletter was requested (referrer URL),
the date and time of the request,
a description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation,
and single-pixel tracking technologies with your email address or IP address and, if applicable, a unique ID. Links contained in the newsletter may also contain this ID.
You can unsubscribe from newsletter tracking at any time, either by sending a message to the contact address provided or by using the unsubscribe link in the newsletter.
The information will be stored for as long as you are subscribed to the newsletter.
5.2 Newsletter Distribution
The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
5.3 Sending Review Requests via Email
If you have given us your explicit consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR during or after your order, we will use your email address to request a review of your order via our review system. You can revoke this consent at any time by contacting us using the contact details provided in this privacy policy or by using the unsubscribe link in the review request. After you withdraw your consent, we will delete your email address from the mailing list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this privacy policy.
The review requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
6. Cookies and other technologies
General information
To make visiting our website attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find information about the storage duration in the overview in your web browser's cookie settings.
Protecting privacy on end devices
When you use our online services, we employ essential technologies to provide the explicitly requested telemedia service. Storing information on your device or accessing information already stored on your device does not require your consent in this respect.
For non-essential functions, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you have given will remain valid until you adjust or reset the relevant settings on your device.
Subsequent data processing through cookies and other technologies
We use technologies that are essential for using certain functions of our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves our overriding legitimate interests in optimizing the presentation of our offerings, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.
We also use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) and for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
Furthermore, we use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) as well as for web analytics and online marketing. Cookie Settings
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of these technologies in accordance with Article 6(1)(a) GDPR, you can withdraw your consent at any time by contacting us using the contact details provided in the privacy policy.
7. Use of Cookies and Other Technologies
We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have discontinued using the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your options for withdrawal can be found in the section "Cookies and Other Technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Use of Google Services
We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Unless otherwise stated for a specific technology, data processing is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Further information about data processing by Google can be found in Google's privacy policy.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.
Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard contractual clauses for data protection issued by the European Commission.
Our service providers are located and/or use servers in countries outside the EU and the EEA. Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on a data processing agreement with Google.
For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services." This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data sharing with Google within the scope of these data sharing settings is based on an additional agreement between data controllers. We have no influence on the subsequent data processing by Google.
If you do not give us your consent to the use of Google Analytics in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs will not take place. To close gaps in web analytics through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address) are sent to Google.
Google Ads
For advertising purposes in Google search results and on third-party websites, a Google remarketing cookie is set when you visit our website. This cookie automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you have visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing.
For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent user behavior if you arrived at our website via a Google Ads advertisement. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) may be collected. Usage profiles are then created from this data using pseudonyms.
YouTube Video Plugin
To embed third-party content, the YouTube Video Plugin, in the enhanced privacy mode we use, collects data (IP address, time of visit, device and browser information), transmits it to Google, and Google then processes it, but only if you play a video.
8. Integration of the Trusted Shops Trustbadge/other widgets
Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g., trustmarks, collected reviews) and to offer Trusted Shops products to buyers after an order.
This serves our legitimate interest in optimal marketing by enabling secure shopping, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne, Germany ("Trusted Shops"), with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. In the following section of this privacy notice, we inform you about the essential contractual content pursuant to Art. 26 Para. 2 GDPR.
Within the framework of the joint controllership between us and Trusted Shops SE, please contact Trusted Shops directly with any data protection questions or to assert your rights, using the contact options provided in the privacy policy. However, you may always contact the controller of your choice. Your inquiry will then be forwarded to the other controller for processing, if necessary.
8.1 Data Processing When Integrating the Trustbadge/Other Widgets
The Trustbadge is provided by a US-based CDN (Content Delivery Network) provider. An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which is available here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.
When the Trustbadge is accessed, the web server automatically saves a server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection, so that the stored data cannot be associated with you personally. The anonymized data is used primarily for statistical purposes and error analysis.
8.2 Data Processing After Order Completion
If you have given your consent, the Trustbadge accesses order information stored on your device (order total, order number, and, if applicable, the purchased product) as well as your email address after order completion. Your email address is hashed using a cryptographic one-way function. The hash value is then transmitted to Trusted Shops along with the order information in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR.
This serves to verify whether you are already registered for Trusted Shops services. If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services or do not consent to automatic recognition via the Trustbadge, you will subsequently have the option to register manually for the use of the services or to conclude the protection within the framework of your existing user agreement, if applicable.
Access to order information (order total, order number, email address) stored on your device, as well as further processing after successful registration, is also governed by the contractual agreement with Trusted Shops pursuant to Art. 6 Para. 1 lit. b GDPR, in order to complete your registration for buyer protection, secure the order, and, if applicable, subsequently send you review invitations by email. If you do not register, all transmitted data will be automatically deleted by Trusted Shops, and personal identification will no longer be possible.
Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Article 6(1)(f) GDPR for the purpose of ensuring smooth operation. This may involve processing in third countries (USA, UK, and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA, here for the UK, and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.
9. Social Media
Our online presence on Facebook (by Meta), Instagram (by Meta), and YouTube
If you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles are created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, please refer to the providers' privacy policies linked below. Should you require further assistance, please contact us.
Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visits to a Facebook (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Certification is in place.
Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.
Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with visiting an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located in and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Such certification exists.
Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.
YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Our service providers are located in and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.
Our service providers are located in and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard contractual clauses for data protection issued by the European Commission.
10. Contact Options and Your Rights
10.1 Your Rights
As a data subject, you have the following rights:
pursuant to Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Article 16 GDPR, the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us;
pursuant to Article 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary:
for exercising the right of freedom of expression and information;
for compliance with a legal obligation;
for reasons of public interest; or
for the establishment, exercise, or defense of legal claims;
pursuant to Article 18 GDPR, the right to request the restriction of processing of your personal data where:
the accuracy of the data is contested by you;
the processing is unlawful, but you oppose its erasure;
We no longer need the data, but you require it for the establishment, exercise, or defense of legal claims, or
you have objected to the processing pursuant to Article 21 GDPR;
the right, pursuant to Article 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
the right, pursuant to Article 77 GDPR, to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority of your habitual residence, your place of work, or our company's registered office.
Right to object
Insofar as we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation.
After you exercise your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
10.2 Contact Options
If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correction, restriction or deletion of data, or to withdraw your consent or object to a specific use of your data, please contact us directly using the contact details in our legal notice.